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Billing & Refund
Buysemrush.com Never Charge You Automatically. All transactions are initiated by users. We use Razorpay, stripe, Binance PayPal, and other third-party payment gateways to collect payments. Also, we refund payments using the same gateway, we just initiate the refund request to our billing gateways, and it may take several days to get your refund. We are not responsible for any kind of refund delay, We will provide you Refund ID and all other details. We only refund if our (primary tools) do not work for more than 3 days.
We have our own algorithm to check account sharing and spam activities. Every user has to follow the rules. If our system finds any suspicious activity on any user's account, then Buysemrush.com has the right to block the account permanently without any refund. However, you can initiate a counter review using live chat section, After that our dedicated review team will check your account and if they doesn't found any suspicious activity then your account will be Unblocked. REMEMBER, OUR REVIEW TEAM CAN TAKE 2-3 DAYS (MAX) TO REVIEW AN ACCOUNT, AND YOU HAVE TO WAIT TILL THE REVIEW.
Buysemrush.com only allows one ISP / IP per user (Dynamic IPs allowed), You can not use one account on your home and office. You have to purchase multiple accounts for multiple ISPs / IPs. Also, VPNs, RDPs are strictly prohibited. If you violate these terms, you will be banned permanently from Buysemrush. However, we allow users to report mistakes and counter-reviews. You can request a manual review from Live Chat section. It may Take 3-4 Days maximum.
Services & Uptime
Buysemrush.com has the right to change the price and validity of any service at any time. We outsource the accounts, so our users can face minor downtime issues. If any of our tools reached their maximum limit, you have to wait until our team refills the account. moreover, tools function as Semrush suite audit do not work because Semrush is not allowed. So, in group buy we are also not allowed to perform specific task because it is limited from an official. furthermore, bonus tools are added as free not guaranteed that will be permanently on your dashbord